Terms & Conditions

Welcome to Rondela Services Private Limited. These Terms & Conditions ("Terms") govern your access to and use of our website and the services described below. By accessing our website, submitting an enquiry, or engaging us for any service, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. About Us

Rondela Services Private Limited is a multi-disciplinary business services company based in Shikohabad, Uttar Pradesh, India, offering solutions across retail, real estate, interior design, education, e-commerce, logistics, corporate management, information technology, human resources, and manufacturing.

2. Scope of Services

We provide, either directly or through our network of partners and vendors, the following categories of services:

1. Retail & Franchise Solutions — Retail strategy, franchise setup, and channel growth support.
2. Real Estate Services — Office setup, commercial consultancy, and site selection.
3. Interior Designing Services — Space planning, design, and execution for commercial and retail spaces.
4. Education & Training Services — Corporate training, skill development, and learning programs.
5. E-commerce Services — Online store setup, platform integration, and digital storefront management.
6. Logistics & Supply Chain Solutions — Supply chain visibility, tracking, and coordination.
7. Corporate Management Services — Including Project Management, Vendor Management, and Compliance Management.
8. Information Technology (IT) Services — Web, app, cloud, and technology solutions.
9. HR & Recruitment Services — Talent sourcing, recruitment support, and workforce solutions.
10. Manufacturing Services — Process support and operational consulting for manufacturing businesses.

The specific scope, deliverables, timelines, and fees for any engagement will be set out separately in a proposal, quotation, service agreement, or statement of work ("Service Agreement") signed or accepted by both parties. In the event of any conflict between these Terms and a Service Agreement, the Service Agreement will prevail for that specific engagement.

3. Use of Our Website

• You must be at least 18 years old, or engaging on behalf of a legally registered business, to use our website for business enquiries.
• You agree to provide accurate, current, and complete information when filling out any form, including our contact and project brief forms.
• You agree not to misuse the website, including attempting unauthorized access, introducing malicious code, or using the site for any unlawful purpose.
• By submitting the contact form, you consent to being contacted by our team regarding your enquiry, as noted at the point of submission.

4. Engagement of Services

• Any service described on this website is offered subject to a formal engagement process, which may include a discovery call, proposal, and mutually agreed Service Agreement.
• Nothing on this website constitutes a binding offer to provide services; it is an invitation to enquire.
• Services are typically delivered in phases (e.g., discovery, planning, execution, delivery/support), as described in the applicable Service Agreement.
• We reserve the right to decline any project or engagement at our discretion, including where it falls outside our operational capacity or expertise.

5. Fees and Payment

• Fees for services are quoted separately for each engagement and may vary depending on the scope, complexity, and duration of the project.
• Unless otherwise agreed in writing, invoices are payable within the timeframe specified on the invoice or the applicable Service Agreement.
• Late payments may attract interest or result in suspension of services, as specified in the relevant Service Agreement.
• All fees are exclusive of applicable taxes (including GST), unless otherwise stated.

6. Client Responsibilities

For us to deliver services effectively (particularly for IT, e-commerce, interior design, and corporate management engagements), clients are expected to:

• Provide timely access to necessary information, approvals, materials, and personnel.
• Ensure that any content, data, or materials provided to us do not infringe the rights of any third party.
• Communicate requirements clearly and respond to our queries within a reasonable timeframe.

Delays caused by the client in providing required inputs may affect project timelines and shall not be attributable to Rondela Services.

7. Third-Party Vendors and Partners

Certain services—particularly Vendor Management, Logistics & Supply Chain, Franchise Solutions, and Manufacturing Services—may involve coordination with third-party vendors, contractors, or partners. While we exercise reasonable diligence in selecting and managing such parties, we are not liable for any acts, omissions, delays, or failures caused by third parties outside our direct control, except where otherwise agreed in the applicable Service Agreement.

8. Intellectual Property

• All content on this website—including text, graphics, logos, and design—is the property of Rondela Services unless otherwise credited and may not be reproduced, distributed, or used without prior written consent.
• Ownership of deliverables created for a client (such as designs, source code, training materials, reports, or other work products) will be governed by the applicable Service Agreement. Unless otherwise stated, ownership transfers to the client upon full payment of all applicable fees.
• We retain the right to showcase completed work in our portfolio, case studies, and marketing materials unless the client requests confidentiality in writing.

9. Confidentiality

We treat client business information, plans, and data shared with us as confidential and will not disclose it to unauthorized third parties, except:

• As required to deliver the engaged services (for example, coordinating with an approved vendor).
• As required by law or regulatory authority.
• With the client's prior written consent.

Clients are similarly expected to keep any proprietary methodologies, templates, documentation, or materials shared by Rondela Services confidential.

10. Compliance and Regulatory Matters

For Compliance Management and related Corporate Management Services, we provide guidance and support based on applicable laws and regulations as understood at the time of service. This does not constitute legal or statutory advice, and clients should consult qualified legal or compliance professionals for binding regulatory determinations specific to their situation.

11. Limitation of Liability

• To the maximum extent permitted by law, Rondela Services Private Limited's total liability for any claim arising from our services shall not exceed the fees paid by the client for the specific engagement giving rise to the claim.
• We are not liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, business, or data, arising from the use of our services or website.
• We do not guarantee specific business outcomes (such as sales growth, franchise success, or recruitment results), as these depend on factors beyond our reasonable control.

12. Termination

Either party may terminate an ongoing engagement in accordance with the notice period and terms specified in the applicable Service Agreement. Fees for work completed up to the effective date of termination shall remain payable by the client.

13. Disclaimer

• Website content, including service descriptions, is provided for general informational purposes only and may be updated periodically without prior notice.
• While we strive to ensure the accuracy of the information published on our website, we do not warrant that all information is complete, current, or error-free at all times.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with a revised Effective Date. Your continued use of our website or services after such changes have been posted constitutes your acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts at Dabrai, Firozabad, Uttar Pradesh – 283141, India.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us: